Jump to content
Server time: 2018-09-21, 03:02

Roland

2018 Premium overhaul

Recommended Posts

After carefully looking at the last year and a half of sale data and statistics I have identified some problems with our current system:

  • Ranks like Supporter or Patron were "fillers" between two ranks that had highly demanded perks, as such they were skipped over most of the time.
  • Some ranks only had like one or two perks, which weren't very popular or used much.
  • Pricing was complicated and difficult to understand
  • Prices were too high, many people will have difficulty spending 60€ on a AAA game and cannot justify to pay large amounts for a cosmetic perk
  • The high tier ranks (HoF and Tycoon combined) were bought by less than 5% of all Premium members.

 

 Based on this I've decided to do a major overhaul of the Premium system. In general, things have become much cheaper.

  • We now have 5 Premium tiers, down from 7. Supporter and Patron have been removed and perks from these ranks were distributed to neighboring ones.
  • We have one "entry level" tier - Donor for 5€. The remaining four tiers are divided in easy to understand 25€ jumps.
  • Disable ads perk has been moved down to Donor rank. We all hate ads.
  • Profile background image perk has been moved down to Contributor rank
  • Animated gif avatar has been moved down to Sponsor rank

 

All your current ranks will remain as they are and will not be touched. If you're a Supporter or Patron you will keep your rank, but may only access perks from the nearest rank below you. You should be able to upgrade to ranks with new prices as usual, but let me know if you have any issues, as it's a complicated change to implement correctly on our back end.

Premium ranks are now not based on your total paid, but your current rank. Meaning, even if you have already in total paid X amount and a rank costs X, you won't get it automatically, you still must have to upgrade to it and pay the regular upgrade cost. This will make it much easier to track and calculate ranks and upgrade charges and get rid of a lot of manual work for me where I had to count a total of your all transactions and set ranks manually. The only exception from this are subscription payments, these will still grant you the nearest rank based on the total you paid with subscription.

You can see how the changes look on the Premium page

Share this post


Link to post

Since I spent 100 euro for HoF shouldn't I now have Tycoon since it is 100 euro?
 

Share this post


Link to post

I like this. Makes for a much cleaner and overall easy to use addition.

Share this post


Link to post

So HOF is 75 quid now. So the other 25 quid do we get a refund or does that go to like store credits say? or do you get the straight Tycoon?

Share this post


Link to post

^ This

Share this post


Link to post

Please read the last paragraph, Premium ranks are not based on your total paid amount. You bought a rank that used to cost 100, now it costs 75, but it is still the same rank. The upgrades are rank to rank, not amount to amount.

Share this post


Link to post
1 minute ago, Rolle said:

Please read the last paragraph, Premium ranks are not based on your total paid amount. You bought a rank that used to cost 100, now it costs 75, but it is still the same rank. The upgrades are rank to rank, not amount to amount.

Yeah just reread it, I get you. 

Share this post


Link to post

Are the promotion gone or still there? I don't know where the promotion area is at xD

Share this post


Link to post
Posted (edited)

So wait I spent  $105 but won't get the highest rank unless I pay more or?

Okay so I read the paragraph and attempted to upgrade and what I get from this is that someone new who has never donated only has to pay $100 on Tycoon. Whereas I(someone who has already donated $105) has to pay another $25. Which means I have to pay $30 more than the new person. 

Fix this.

Edited by Species

Share this post


Link to post
1 hour ago, Paradox said:

Are the promotion gone or still there? I don't know where the promotion area is at xD

No @Paradox, Rolle ended the promotion and I believe the points page has been disabled.

 

 

Share this post


Link to post

Okay thanks~ <3

Share this post


Link to post

It doesn't look like you've updated the Subscriptions tab though @Rolle...

Still adds up to 200€ in the desc... May not cost it? Will probably cause some confusion. 

Share this post


Link to post

Here's hoping we see a fresh batch of tycoon popping up.

Share this post


Link to post
Posted (edited)

@Rolle If I understood the newsletter correctly, subscriptions still count toward lifetime ranks then? 10 months of Tycoon subscription gets Tycoon lifetime or is that assumption incorrect?

Edit: I agree with some others that if they put in 100 they should get the reward for 100. It seems kind of a slap to the face for older members that have supported the community that new supporters get a discount of sorts.

Edited by NebulousCass

Share this post


Link to post
Just now, NebulousCass said:

@Rolle If I understood the newsletter correctly, subscriptions still count toward lifetime ranks then? 10 months of Tycoon subscription gets Tycoon lifetime or is that assumption incorrect?

Yep!

Share this post


Link to post
2 minutes ago, Rolle said:

Yep!

Thanks Rolle, I will keep my Supporter and Tycoon subscriptions going because supported has a few more months left before lifetime and Tycoon just started.

Share this post


Link to post

Can we get the option as Tycoon to change our post backgrounds instead of only having the option of choosing from the ranks for background colors?

Share this post


Link to post
2 minutes ago, Keira said:

Can we get the option as Tycoon to change our post backgrounds instead of only having the option of choosing from the ranks for background colors?

No, because only dark shades of colors are acceptable to keep forums readable. If custom colors are allowed people will start putting bright pink etc.

Share this post


Link to post
23 minutes ago, Rolle said:

No, because only dark shades of colors are acceptable to keep forums readable. If custom colors are allowed people will start putting bright pink etc.

Fair enough, Thank you. Can you make different dark shade options to choose from maybe?

Share this post


Link to post

Status updates have been made a Premium feature, available from Donor level.

Share this post


Link to post
9 minutes ago, Roland said:

Status updates have been made a Premium feature, available from Donor level.

Think it's a fair change, most of the active playerbase (forum wise) is Donor + anyway, and donor is a minuscule payment. 👍

Share this post


Link to post
35 minutes ago, Roland said:

Status updates have been made a Premium feature, available from Donor level.

I agree with this change, helps the community out to donate and it isn't expensive either. 

Share this post


Link to post
35 minutes ago, Roland said:

Status updates have been made a Premium feature, available from Donor level.

_crash_bandicoot_woah_bandicoot_by_neokesha-dbge7wk.png.5cf78cf41a41cd5fdd7086992dadb6fb.png

I don't agree with that but.. If it makes money, I guess?

Share this post


Link to post

Good choice! I think this can help the community a lot and get rid of alot of the junk!

Share this post


Link to post

Seems like a good choice those who donate are usually more active

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×