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Tayto

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Hi,

I'm a sponsor yet when I try to update my profile picture it resizes it to a square?

537bc9b00684447f8ab042dd5136ab98.png

As seen in the 'Contributor' rank "Contributor rank gives you the largest avatar size available". Well clearly not if I'm getting the small square?

Didn't really get much help in the helpdesk so i'm asking here, maybe it's a website glitch? Anyway, needs to be fixed as I donated for the perk promised but I don't receive it.

I'm uploading the picture with the dimensions of 150x200. I then tried to reupload my old one and as seen it changes it back to a square.

Thanks! 

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I have been having the same problem it cuts off half of my photo and i have already ask @Will about it and i really don't know what's going on? My old ones that worked are cutting off too i said that it was a website glitch and i knew it was not something on my end may this get fixed please i like my profile and editing it. 

Edited by Bradley

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I think its a problem that @Rolle has to fix as @SomeWeirdAssGuy had the same problem with his rank

 

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Temp fix for you all.

 

Save your still image as a .Gif with about 4 of the same image (so it's technically a gif but each scene is the same)

This little trick can usually get around these kind of issues.

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2 minutes ago, Shadows said:

Temp fix for you all.

 

Save your still image as a .Gif with about 4 of the same image (so it's technically a gif but each scene is the same)

This little trick can usually get around these kind of issues.

I wanted to do that but was recommended not to as I could get reported.

I'll try it anyway.

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6 minutes ago, Shadows said:

Temp fix for you all.

 

Save your still image as a .Gif with about 4 of the same image (so it's technically a gif but each scene is the same)

This little trick can usually get around these kind of issues.

I thought only HOFers and above could upload GIFs tho?

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Just now, Strider said:

I thought only HOFers and above could upload GIFs tho?

I'm pretty sure lower still can technically but they'll get it removed if it moves. And HOF can upload larger sizes but if it's just 3 or 4 still frames then sponsor should have no issue. 

I could be wrong but I think that's how it is.

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Just now, Taig said:

@Shadows

Tried uploading the GIF with 3 frames = "That file type is not allowed"

:/ 

I stand corrected then.

Sounds like a @Rolle issue.

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@Shadows Will it be fixed across all ranks because I am having the same issue where it cuts off half of my image and puts it in a box format.

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1 minute ago, Bradley said:

@Shadows Will it be fixed across all ranks because I am having the same issue where it cuts off half of my image and puts it in a box format.

I don't think I'm who could give you the answer but these two sound related so I'd assume they would both be fixed.

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We had a maintenance and update today, so it's possible that the custom code we have for avatars was overwritten with default. Will look into it :)

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8 minutes ago, Rolle said:

We had a maintenance and update today, so it's possible that the custom code we have for avatars was overwritten with default. Will look into it :)

Check all of them please, thanks. <3

MVP's have the same problem.  I like big images.

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34 minutes ago, Rolle said:

We had a maintenance and update today, so it's possible that the custom code we have for avatars was overwritten with default. Will look into it :)

Alright thanks bro

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Should be fixed now!

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On 2/3/2017 at 2:43 PM, Rolle said:

Should be fixed now!

Did you break it again? 

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Just now, Tosh said:

Did you break it again? 

He brokes it!

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fix 

pls it broke

@Rolle

Edited by Charlo

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Gifs all the way

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12 minutes ago, Sofie said:

Gifs all the way

Wish I knew how :^)

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It's always gonna break when there's an update, as I have to hack our non-square avatars in :D

Check now?

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Didn't realize there was an update. My bad.

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2 minutes ago, Rolle said:

It's always gonna break when there's an update, as I have to hack our non-square avatars in :D

Check now?

Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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@Rolle Happening again 

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