Jump to content
Server time: 2017-10-20, 03:25
Safe Zone: OPENING SOON

  • 1
Sign in to follow this  
Tayto

Avatar size.

Question

   146

Hi,

I'm a sponsor yet when I try to update my profile picture it resizes it to a square?

537bc9b00684447f8ab042dd5136ab98.png

As seen in the 'Contributor' rank "Contributor rank gives you the largest avatar size available". Well clearly not if I'm getting the small square?

Didn't really get much help in the helpdesk so i'm asking here, maybe it's a website glitch? Anyway, needs to be fixed as I donated for the perk promised but I don't receive it.

I'm uploading the picture with the dimensions of 150x200. I then tried to reupload my old one and as seen it changes it back to a square.

Thanks! 

Share this post


Link to post
Share on other sites

26 answers to this question

Recommended Posts

  • 0
Bradley    0

I have been having the same problem it cuts off half of my photo and i have already ask @Will about it and i really don't know what's going on? My old ones that worked are cutting off too i said that it was a website glitch and i knew it was not something on my end may this get fixed please i like my profile and editing it. 

Edited by Bradley

Share this post


Link to post
Share on other sites
  • 0

Temp fix for you all.

 

Save your still image as a .Gif with about 4 of the same image (so it's technically a gif but each scene is the same)

This little trick can usually get around these kind of issues.

Share this post


Link to post
Share on other sites
  • 0
   146
2 minutes ago, Shadows said:

Temp fix for you all.

 

Save your still image as a .Gif with about 4 of the same image (so it's technically a gif but each scene is the same)

This little trick can usually get around these kind of issues.

I wanted to do that but was recommended not to as I could get reported.

I'll try it anyway.

Share this post


Link to post
Share on other sites
  • 0
Strider    0
6 minutes ago, Shadows said:

Temp fix for you all.

 

Save your still image as a .Gif with about 4 of the same image (so it's technically a gif but each scene is the same)

This little trick can usually get around these kind of issues.

I thought only HOFers and above could upload GIFs tho?

Share this post


Link to post
Share on other sites
  • 0
Just now, Strider said:

I thought only HOFers and above could upload GIFs tho?

I'm pretty sure lower still can technically but they'll get it removed if it moves. And HOF can upload larger sizes but if it's just 3 or 4 still frames then sponsor should have no issue. 

I could be wrong but I think that's how it is.

Share this post


Link to post
Share on other sites
  • 0
   146

@Shadows

Tried uploading the GIF with 3 frames = "That file type is not allowed"

:/ 

Share this post


Link to post
Share on other sites
  • 0
Bradley    0

@Shadows Will it be fixed across all ranks because I am having the same issue where it cuts off half of my image and puts it in a box format.

Share this post


Link to post
Share on other sites
  • 0
1 minute ago, Bradley said:

@Shadows Will it be fixed across all ranks because I am having the same issue where it cuts off half of my image and puts it in a box format.

I don't think I'm who could give you the answer but these two sound related so I'd assume they would both be fixed.

Share this post


Link to post
Share on other sites
  • 2
Rolle    2950

We had a maintenance and update today, so it's possible that the custom code we have for avatars was overwritten with default. Will look into it :)

Share this post


Link to post
Share on other sites
  • 0
Cid    333
8 minutes ago, Rolle said:

We had a maintenance and update today, so it's possible that the custom code we have for avatars was overwritten with default. Will look into it :)

Check all of them please, thanks. <3

MVP's have the same problem.  I like big images.

Share this post


Link to post
Share on other sites
  • 0
   146
34 minutes ago, Rolle said:

We had a maintenance and update today, so it's possible that the custom code we have for avatars was overwritten with default. Will look into it :)

Alright thanks bro

Share this post


Link to post
Share on other sites
  • 0
Shark    0
On 2/3/2017 at 2:43 PM, Rolle said:

Should be fixed now!

Did you break it again? 

Share this post


Link to post
Share on other sites
  • 0
Vapor    0
Just now, Tosh said:

Did you break it again? 

He brokes it!

Share this post


Link to post
Share on other sites
  • 0
Charlo    0
12 minutes ago, Sofie said:

Gifs all the way

Wish I knew how :^)

Share this post


Link to post
Share on other sites
  • 0
Rolle    2950

It's always gonna break when there's an update, as I have to hack our non-square avatars in :D

Check now?

Share this post


Link to post
Share on other sites
  • 0
Charlo    0
2 minutes ago, Rolle said:

It's always gonna break when there's an update, as I have to hack our non-square avatars in :D

Check now?

Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×