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A Newcomer's Guide to Reports

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A Newcomer's Guide to Reports

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The Report Section

In the recent weeks it has become apparent that some newer members are unsure on how DayZRP's report system works and could use some direction. I've tried to cover a little bit of everything in here, from making a report to the attitude to have in reports. I also urge more veteran members to read through here as well since there are often times when we forget as well. Hope it helps.

Be sure to check out the Newcomer's Guide as well.


General Information on Reports

1. What is a report?

First and foremost, what is a report? As it sounds, a report is when someone feels a rule has been broken whilst on our servers and creates a thread about it in the report section. Doings so brings this potential rulebreak to Staff's attention and allows it to be examined and Point-of-Views (POV's) to be gathered on it. In many cases, reports can end in members receiving temporary/permanent bans and warning points.

2. Why make a report?

By making a report, a few things are achieved. Most importantly it helps keep the rules enforced. There is a reason DayZRP has rules in effect and there has to be consequences when a member does not follow them.  This ensures the longevity and well-being of the community. However, the goal of the report system is NOT to actively try to get members of the community  banned. It is not a competition of who can get who banned. That attitude is strictly frowned upon.

3. Should I be afraid of reports?

No. As a new member in the community it can often be intimidating when you are called into a report; however, the goal is not to scare you. Nearly everyone in the community has been involved in a report at some point in their time here. Staff are not out to ban you or drive you away from the community, but the rules have to be enforced and that is by reports.

4. Report "Lingo":

There are also a few small terms that may want to know. Here are a couple that are used often:

OP - Original Post / Original Poster (depending on the context)

POV - Point-of-View


Creating a Report

During your time here, it is entirely possible that you will be inclined to create a report. When you do so, there are a few things to remember beforehand:

1. Am I calm?

As cheesy as it sounds, being calm and level-headed is rather important when it comes to creating a report. There are many times where potential rule breaks can make members upset to the point where unnecessary reports are made. Of course everyone is entitled to create a report when they feel it is necessary, but being calm can help achieve a lot. It is not a new concept that people often make rash and unwise decisions when in an angered state, so when the time comes, take a step back and think about what exactly happened.

2. Can I talk this out with the potential suspect?

There are many circumstances where certain situations can be peacefully discussed among both parties. This is not necessary, but it is often a good idea. Talking it out means both parties come to good terms and completely understand why the other party did what they did. If you do not come to good terms with the potential suspect, then a report can always be made. This is merely a step which helps keep the community members on the same page.

If you do not know who a certain individual was, you can always come to the "Waiting for Staff Help" channel on TeamSpeak and request it. If the goal is to resolve an issue without making a report, then Staff will be happy to provide the information to you.

3. Do I have evidence?

This is another important question to ask yourself. When you witness a rule break ingame and wish to create a report, it is always best to have evidence of this rule break. This can come in the form of screenshots, video, logs etc. However, if a report is made without evidence, or even a name, many times it will result in Word vs Word verdicts. This means no one will actually be found guilty of the crime since both parties will most likely disagree and their stories will conflict. If you are unsure if you have ample evidence you can also kindly ask a Staff member and they will help you.

For more information on this, check out Grihm's guide to Making a Proper Report and Securing Evidence In Game

4. Using the correct template:

Once you have asked yourself the questions above and wish to create the report, you must use the correct template and title formatting. The rules to post a report are found here:

IMPORTANT - Report Posting Rules

If you do not follow these rules, you will be asked to correct them by Staff. This means that it will take longer for your report to be solved and create a backlog of unsolved reports. Additionally, if they errors aren't corrected, it could potentially result in your report being closed with no verdict.

5. Keeping up-to-date with your report:

Once your report is made, it is also your duty to keep an eye on it. There are many cases where staff will ask questions throughout the report and these could be directed at you. If you do not answer the question in due time it could result in receiving a temporary ban till the question is answered. Eventually, if you still haven't answered the question it could result in it being closed. At the end of the day, if you do not want to put the necessary time into your report, neither will staff.


Posting in Reports

1. Being "called into" a report:

When a report is made, the staff team goes into the thread and uses the information given to pull server logs for them. These logs include relevant connection/disconnection times, hit/kill logs, and chat messages of the Original Poster (OP), accused, and anyone important to the report. After a suspect has been found, staff then sends you a Private Message informing you. Immediately after receiving this PM (or whenever you are capable) you should go to the thread linked to you and post your POV of the situation. You should spend time and describe eveything that lead to the situation being discussed and anything you feel is relevant to it. Short, one line POV's are not acceptable and you will be made to write a full and detailed POV. This is also the time to upload and bring forth any video/screenshot evidence you have. Doing so will bring much more light to the situation and make it easier for staff to examine.

Remember, as a potential suspect in a report, it is your duty to explain what you did and why you did it. This is not the time to begin fabricating a story and lying about what happened. Lying in a report is a punishable offence and has a standard punishment of 7 day ban and a banstrike (10 points). This is one of the most severe temporary punishments in DayZRP. Shown in the rules:

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2. Posting in a report without being called in:

You may also post in a report if you were directly involved in the situation, but were not called in by staff. However, it is extremely important to remember that if you post in a report when you are not you could be punished. The only time you should post without being called in is if you are listed as an ally of the OP/suspect and have relevant information to bring. Always avoid posting comments such as, "Yeah I was there, he's guilty." Comments like this could are completely unnecessary and make staff's job harder.

3. Keeping up-to-date with the report:

Just like creating your own report, you need to keep an eye out on any report you post on. As stated above, staff will often ask questions of the people involved. If you do not answer the question in a reasonable time frame it will result in receiving a temporary ban till it's answered. If you are a potential suspect in a report and a question is asked, you could be banned and be made to create a ban appeal if not answered. Remember, the goal of reports is to efficiently and effectively enforce the rules. Creating massive stalemates by neglecting a report goes directly against this.


Behavior and Attitude in Reports

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Another extremely important aspect of the report section and the DayZRP community in general is the mature attitude present. When you're involved in a report, you should always hold yourself in a professional and mature manner. Always avoid making unnecessary and flame-baity comments. These include insults, threats, blackmail, etc. If a professional attitude is not maintained, Staff could possibly give you warning points if deemed necessary. There is no reason to be hostile while involved in a report. Everyone makes mistakes and it is often best to own up to your mistakes instead of making your condition worse. This topic is covered in Section 1 of the Community Rules titled "Community and Forums."

Hopefully this helped! If you see anything that should be added, feel free to PM me.

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Needed o7

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Good idea, because templates and using common sense is very difficult.

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Very well made Bruce, hopefully people use this guide!

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A very clean guide. Good job.

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Good stuff Bruce.

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Nice guide Bruce.

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Guest

Thanks for this man.

Now hopefully people wont ask if they can go back and get their gear :)

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Good guide! Should be helpful to a lot of people!

Also your proof-reader needs BeanZ.  Just suggesting.

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Pretty nice mate

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Good guide, clear and concise!

Needs a sticky. :D

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Yes. 10/10. This needs to be in the New Comers guide. Great work Brucey.

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Well written, Bruce. More people should definitely read this!

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Nice guide Bruce, I hope people read it!

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This is beautiful and much needed! +1

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This looks very good! Much needed and helps not only the newcomers but you all at staff as well! +1

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Great guide, Bruce.

This'll certainly help the newer members of our community.

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Great guide, Bruce.

Should make reports a bit more efficient, and of course will help the newer community members.

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Just got around to reading this. Very nice Bruce!

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I feel like this should be something all new users need to read for sure!

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Read it , helped me quite a bit. Great post!.

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hopefully newcomers will read this.

good job man

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