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Server time (UTC): 2023-09-28 17:03

please help whitelist problems


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  • MVP

A few months back Rolle announced a new whitelist system was being put in place. This system changed how players whitelisted, including adding Steam integration to the whitelist. When the system went live, there was a one-month grace period that allowed previously whitelisted players to just have to go through the Steam integration process rather than the whole thing. That grace period ended on Sept. 13th.

Now that the grace period is over, any players who have been previously whitelisted will have to do the whitelist from scratch. There really isn't anything to do about it other than going through the process again. Sorry! :(

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  • Sapphire

Hello!

If you've been gone for some time we have implemented a new whitelist application process. Those that were whitelisted before had a set deadline to apply their steam account and become whitelisted again without having to go through the entire question process. If you missed this deadline then you will need to reapply in order to play on the servers.

You can find out more here. New Whitelist

If you have any questions about anything in the actual application you can jump into the TS "Waiting for Staff Help" channel and a Community Helper will gladly answer any questions you have.

Does this answer your question?

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A few months back Rolle announced a new whitelist system was being put in place.  This system changed how players whitelisted, including adding Steam integration to the whitelist.  When the system went live, there was a one-month grace period that allowed previously whitelisted players to just have to go through the Steam integration process rather than the whole thing.  That grace period ended on Sept. 13th.

Now that the grace period is over, any players who have been previously whitelisted will have to do the whitelist from scratch.  There really isn't anything to do about it other than going through the process again.  Sorry! :(

thats saddening well its okay ill do it again its worth it i appriciate the help thank you

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  • Sapphire

I will mark this as /Solved.

Again if you find you need assistance with the application do not hesitate to ask any of the Community Helpers. 

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