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Cherryfeather

My account has been temporarily banned because my character page has an invalid picture?

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I'm curious how this image is an invalid representation of his appearance, and how that is worthy of an account ban, to which I replied and got no response or explaination.

c57cf44559e7e22b79357607291dbeba.jpg

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8 minutes ago, Cherryfeather said:

I'm curious how this image is an invalid representation of his appearance, and how that is worthy of an account ban, to which I replied and got no response or explaination.

 

The Support member should have sent you a PM explaining it. Check your PMs here on the sight. 

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Hello @Cherryfeather,

I've had a chance to look over the private message you were sent by the support member. 

As they explained in their initial message to you, the current guidelines the staff team is applying to characters is that the primary photo (the display or first photo) must be a real photo, or an in-game screenshot of the character. You can not use a drawn or sketched photo as the primary photo. You are welcome to use it as a secondary photo. 

Hope this helps.

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