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Server time (UTC): 2021-12-05 08:22

Whitelist Error


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Good afternoon, 

 

I was trying to do a whitelist application, but the website is saying that I don't have the game downloaded or what have you, but I do. I'm not sure what I can do to fix this error, or if I can skip that step in the whitelisting process, I have uploaded the error I am getting, and a screen shot of my Steam Library. Thank you.

 

EDIT: My profile settings are set to public

error.jpg

okay but i have the game.jpg

Edited by Michael Whaley
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  • Diamond

Hi! You need to make your steam profile public:

image.png.469759a1631b2daa3671b87a888f5bfd.png

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  • Diamond

/moved to troubleshooting

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