Im using my active character but i keep getting admin kicked

[1018tersk 0]

So my character is called Franklin Dunhelm and i have named my person as such, also used the same model as my passport picture yet i keep getting admin kicked saying i need to use my active character yet he is my only character. What do i do?

[JobScholten 344]

Are you using DZSA launcher or the one from steam?

[Inferno 373]

This guide will help you solve the issue.